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Qazy321's avatar
Qazy321
Aspirant
Mar 12, 2020

Frontview thinks ReadyNAS NV+ is ReadyNAS Duo

I have ReadyNAS NV+ v1 with 4x 1TB disk, RAIDiator 4.1.16. I performed factory reset to delete all data and start from scratch. Now there are few missing things in frontview (see picture). How do I fix it? And is it necessary to fix it?

ReadyNAS_frontview picture  

18 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Qazy321

     

    Welcome to the Community!

     

    Have you tried updating the firmware to the latest? Can you send me a screenshot of your NAS Labels (Bottom, back) which includes the SN and other numbers? There might be information that got corrupted when you did a reset.

     

     

    Regards

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Frontview is identifying it as an NV+, and the text says 4 disks.  But it only showing two disk icons on the bottom of the home page. Firmware is already 4.1.16 (latest), so that isn't relevant.

       

      If you have a scratch disk, try

      • powering down
      • remove disks (labeling by slot)
      • do a fresh factory install with only the scratch disk inserted

      If that shows all the disk icons, then a factory reset with your operational disks should resolve the issue.

       

       

      • Qazy321's avatar
        Qazy321
        Aspirant

        remove disks - you mean remove 3 disks a leave 1 disk in slot 1 ?

        do a fresh factory install - factory reset or OS reinstall? Or both (and what first) ?

         

        All disks are OK. I don't care about data. I want to start from beginning with empty disks and default settings.

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