NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
randomnut1
Apr 02, 2013Apprentice
Genie Apps on new readynas 104 not installing?
Hi,
I bought a new Readynas 104 as soon as it became available, and am trying to install apps from the genie marketplace. The service is enabled, and I created an account on the website and logged in on the nas admin page.
I am presented with a list of apps. Now, if I click 'Buy' on an app like SABnzbd, it just sits there saying it is being installed and never completes. This happens for all apps.
Why does the link say Buy but not give you a price or ask you for any payment info? Am I doing something wrong?
Also the Genie marketplace website has not been updated to include the new 104 so it says I have no apps available there.
Can I purchase an app from somewhere like ReadynasXtras like I could on the Duo and install via the update function still? How does this work?
This new readynas range seems very rushed out, there are parts which obviously have not been updated to accommodate it!
I bought a new Readynas 104 as soon as it became available, and am trying to install apps from the genie marketplace. The service is enabled, and I created an account on the website and logged in on the nas admin page.
I am presented with a list of apps. Now, if I click 'Buy' on an app like SABnzbd, it just sits there saying it is being installed and never completes. This happens for all apps.
Why does the link say Buy but not give you a price or ask you for any payment info? Am I doing something wrong?
Also the Genie marketplace website has not been updated to include the new 104 so it says I have no apps available there.
Can I purchase an app from somewhere like ReadynasXtras like I could on the Duo and install via the update function still? How does this work?
This new readynas range seems very rushed out, there are parts which obviously have not been updated to accommodate it!
67 Replies
Replies have been turned off for this discussion
- AdzAspiranthaving the same problem tried rebooting to no avail, simply cannot access the apps on the app page just hangs.
- noleafclover133AspirantI checked with Netgear this week, still no ETA on 6.0.5
- mdgm-ntgrNETGEAR Employee RetiredI'm sure they are working hard on it. It will be released when it is ready.
- AdzAspirantAccidentally found a fix for using the apps you have installed, when it prompts you to login to genie, just hit cancel, then go to ur apps and voila. At least it works for me :)
- chirpaLuminary
How do app updates work in this scenario? If a bug is found in the app, is a new firmware update required? If it was in the store also, updates could be done easily.Darth Vader wrote: We are working with Plex to deliver the ARM version soon. It is going to be a built-in app, so no purchase or download from Genie Marketplace are required. - 6rilAspirant
chirpa wrote:
The interface of the genie website leaves a lot to be desired. 1995 called, it wants its html back?
https://genie.netgear.com/UserProfile/# ... :service52
The AJAX code on there is very slow, hard to direct link to pages, no search/sort functionality, yuck.
this is sooooo true! - chirpaLuminaryThe Marketplace doesn't even load for me right now, just a spinning wheel.
- Darth_VaderNETGEAR Employee RetiredYes, the server was down because they were deploying a new build to fix the "app uninstalling itself issue". Please try again later.
- chirpaLuminaryThere should be an 'under maintenance' landing page then, otherwise it looks unprofessional.
- Darth_VaderNETGEAR Employee RetiredYou're right. I have filed a bug to add that in.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!