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Forum Discussion

pingjockey's avatar
Sep 11, 2016

Hard hang on 214

Had a very pecular issue on the 214 today. I plugged in an external drive and the NAS became non-responsive and I had to power cycle it. It's now in the middle of a resync but I was wondering if I can capture my logs and have someone from netgear review them. I had a strange message on the LCD prior to having to powercycle the unit.

 

Thanks

7 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Please post what that LCD message was.

     

    Which firmware are you running?

    • pingjockey's avatar
      pingjockey
      Tutor

      I didn't get a chance to snap a pic but it was something regarding mcpu count or something. I am running 6.5.2 currently...

       

       

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Was it _percpu_counter_add?

         

        That error message could come from anywhere.

         

        Can you send me your logs (see the Sending Logs link in my sig)?

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