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Forum Discussion
HDD problem after power loss
Hello all! Hope someone can help me. My nas was in sync mode and when it was att 66% I got a power loss in the hose. Now the has is telling me the drive is bad. and the other HDD is working fin...
Have you tested the drive using WD tools?
Can you access your data with the remaining disk in?
If you have access, you must make a backup as your first and immediate step.
If you cannot access your data then contact support.
If you have made a backup and if the extended test with WD testing tools is normal then I'd suggest deleting any partitions from the drive then reinserting it into the NAS with the NAS on.
WD green drives are used by some users but there is the load cycle count issue, have you used the wdidle3 tool? There is a lot of information on this on the forums.
Can you access your data with the remaining disk in?
If you have access, you must make a backup as your first and immediate step.
If you cannot access your data then contact support.
If you have made a backup and if the extended test with WD testing tools is normal then I'd suggest deleting any partitions from the drive then reinserting it into the NAS with the NAS on.
WD green drives are used by some users but there is the load cycle count issue, have you used the wdidle3 tool? There is a lot of information on this on the forums.
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