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Forum Discussion
armybill
Sep 01, 2016Aspirant
HELP!!! Deleted a User and I Lost my files!
So I am a mac user, but I recently bought a gaming PC to use just for games, I use my ReadyNAS to hold media that I watch on TVs with have mac minis which are HTPC Anyways, my computer came ...
- Sep 02, 2016
Recreating the user after deleting it was not good and doing a scrub wasn't helpful. Essentially the history has been wiped away.
Did you clone the disks before you put them back in the NAS?Once you delete data it's important to stop making changes straight away to maximise chances of data recovery and if you do want to experiment clone the disks first.
BTRFS keeps transactional history in roots. When you delete files there may be some transactional history kept, but once that's gone there's not anything we can do.
You could try the ReclaiMe software again if you like.
mdgm-ntgr
Sep 01, 2016NETGEAR Employee Retired
So you have no backup of irreplaceable family photos?
We do warn when deleting a user that the private home share data will be destroyed.
Please see my PM.
armybill
Sep 02, 2016Aspirant
Ya it was a bonehead move,
Ive been losing my mind for the last 3 days trying to get windows 10 to see my NAS that I wasn't thinking when I clicked it, I dont think I even read the message. It was literally the last thing I was going to try before downgrading to windows 8
- mdgm-ntgrSep 02, 2016NETGEAR Employee Retired
Recreating the user after deleting it was not good and doing a scrub wasn't helpful. Essentially the history has been wiped away.
Did you clone the disks before you put them back in the NAS?Once you delete data it's important to stop making changes straight away to maximise chances of data recovery and if you do want to experiment clone the disks first.
BTRFS keeps transactional history in roots. When you delete files there may be some transactional history kept, but once that's gone there's not anything we can do.
You could try the ReclaiMe software again if you like.
- armybillSep 02, 2016Aspirant
Im not sure what you mean by clone
I did see the exact files Im missing through that data recovery software on my PC, by hooking up one drive at a time from the NAS, however it would not allow me to actually extract that data without having all 6 attached
I think I might have to buy a hardrive enclosure maybe and then I can attach them all at once and hopefully get the Data off
- mdgm-ntgrSep 02, 2016NETGEAR Employee Retired
You could give that a try. No harm in trying. But it may be too late.
The disks may have become out of sync when you hooked them up one by one to your PC triggering a resync/scrub when the disks were put back in the NAS.
Cloning is when you copy the disk down at the block level over to another disk. It's as close to being an identical copy as you can get. There is software for Windows that would do this, but also free software for Linux.Professional data recovery services will clone disks sometimes so that if one method of attempting to recover data doesn't work, there is a set of disks from before the failed attempt that can be used to try again. This can be particularly important before trying a data recovery method that may be destructive.
I do wish you'd come here and sought some advice before trying to fix things.
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