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Forum Discussion

everytime's avatar
Feb 19, 2016

How do I remove a Route?

I recently had problems with ReadyCloud and started trying to find other ways to access my network remotely. One of the things I looked into was Port Forwarding and that led me to create a Route (Network > Routes).

 

I never got it working and now ReadyCloud is running so I'd like to delete the Route. How do I do that? When I highlight it and hit the minus button it asks me if I'm sure I want to delete the route. I click Yes, but nothing happens.

 

What am I doing wrong? Thank you.

7 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello everytime,

     

    Have you tried refreshing the page? Or using another web browser?

     

    What is the model number of your NAS and its FW version?

     

    Regards,

    • everytime's avatar
      everytime
      Guide

      Thank you for the quick reply.

       

      Yes, I've tried refreshing the page before and after trying to remove the Route. I'm usually on the currently release of Firefox, but I've tried it on Safari too with the same result.

       

      This is on a ReadyNAS 516 with firmware 6.4.2. I don't know if it's relevant, but I use both ethernet ports to connect to my network and the Mode (under Links) is Teaming Mode: Adaptive Load Balancing.

       

      Thanks.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello everytime,

         

        How about clearing cache? And see if it's still enabled on another computer on the same network?

         

        Regards,

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