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Forum Discussion
Solved
I cannot turn on Antivirus on my ReadyNas 104
Hi, Everyone,
I have two ReadyNas devices. Both have firmware 6.10.4 installed. One ReadyNas 104 (NAS_2) works perfectly, but does not have the Antivirus button in my settings, nor the file share one. (See below)
The other NAS ReadyNas 212 (NAS_1) has the Antivirus button, turned on, and the file share button, turned off.
This NAS (NAS_1) sends me daily emails saying:
"Antivirus scanner definition file update failed due to download failure. Check your Internet connection."
1) How do I enable the Antivirus button and file share button on the NAS (NAS_2) that does not have them please?
2) How do I sort the issue with the failed file AntiVirus file updates please? My NAS's are both on the same network and have good Internet access.
Thank you,
Matt
You'll need to live w/o antivirus on the RN104. It just doesn't have the resources to run it.
Some others here have also run into the AV update problem you are seeing on the RN212 - it was first reported last July. Netgear is aware of it, but for some reason has been very slow in resolving it. It is possible to update the AV manually if you are comfortable using SSH. There's a very long thread on the topic here: https://community.netgear.com/t5/New-ReadyNAS-Users-General/RN214-Failing-to-Update-Antivirus/td-p/1949771
6 Replies
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- My understanding was antivirus was removed in after version 6.10.0 of the firmware for the RN104
https://kb.netgear.com/000060716/ReadyNAS-OS-6-Software-Version-6-10-0Thanks Plemans,
That explains one of the issues. Now I believe the non-updating of the RD 212 is a known issue? Is this correct? Are Netgear supposed to be working on a fix? Is there anything i should do from here?
Many thanks,
Matt
so you have a RN104 and a RN212?
They're both on 6.10.4?
so the rn104 won't have antivirus
The rn212 has antivirus but won't update? is that correct?
Just trying to clarify
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