NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

nitin3d's avatar
nitin3d
Aspirant
Dec 18, 2025

I can't access my ReadyNAS

I can't access my ReadyNAS, also i dont have its backup.

Need immediate solution for it.
My product warranty has been expired since 2019.

 

Even i don't have the access of the registerd email id, so i'm unable to access the account also.

 

Please Help!

3 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    nitin3d wrote:

    I can't access my ReadyNAS, also i dont have its backup.

    What model ReadyNAS?  Do you know what firmware it is running?

     

    When was the last time you accessed your NAS successfully?

     

    nitin3d wrote:

    My product warranty has been expired since 2019.

    Even i don't have the access of the registerd email id, so i'm unable to access the account also.

    All ReadyNAS products are end-of-life (and all have expired warranties).  Netgear no longer offers paid support.  Note neither Sandshark​ nor I work for Netgear.

     

    That said, we can often resolve these problems in the forum.

  • How are you trying to access it?  ReadyCloud has been down for quite some time now, so you can't use any kind of  online access, you must use local access.  You get that via https://nas-ip-address/admin (where you fill in the correct local IP address).  If you don't remember the admin password, you can reset it by doing an OS re-install.  How you do that depends on the model of your ReadyNAS.  Just don't inadvertently do a factory reset, as that will wipe your data.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More