NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mdharmon01's avatar
mdharmon01
Aspirant
Sep 05, 2017

I can't map network drive in Windows 10 home

Hello,

 

I have a Windows 10 Machine at home and I had a mapped drive to my Netgear ReadyNAS.  It was Mapped to \ELC\ (I'm logging in via Egnyte Credentials to the Egnyte folder path).

 

As of the most recent firmware update I'm now no longer able to access this folder from my computer.

 

Any thoughts?

7 Replies

Replies have been turned off for this discussion
  • Can you see any shares? Can you see the dashboard, i.e. web management page of your nas?

    Can you log on to your router to check the IP address of your nas?

    • Sandshark's avatar
      Sandshark
      Sensei - Experienced User

      Your screen grabs have to be approved by a moderator before I can see them, so this is just a guess.  But did you map the drive by NAS name or by IP address?  And if by IP address, do you have the NAS IP address reserved in your router (preferred) or have the NAS set to a fixed IP address?  If you did map by IP and you have not assured the NAS always has the same address, it probably changed when you did the update.

      • mdharmon01's avatar
        mdharmon01
        Aspirant

        It was mapped by IP and assured it was always static. I changed it to DHCP but no change.

         

        Any more thoughts?