Forum Discussion

Aspirant

Apr 15, 2018

Solved

Inaccurate reporting of used/free volume space?

Hi, may anybody now why the "Data" volume shows the following strange negative space and only the snapshot space is shown? FW is 6.9.3 I can access my data using win10 explorer. Dat...

StephenB
Apr 22, 2018
Try disabling quota on the volume settings wheel, not the share settings wheel. Then enable it again.

cwangnick

Aspirant

Apr 22, 2018

Hi Marc,

thanks for your reply. No quota enabled. Any other hint? something with the snapshot function as only this is shown as only data on this share

Regards

Carsten

mdgm-ntgr

NETGEAR Employee Retired

Apr 22, 2018

The space used on shares and total space used by snapshots on the volume uses quotas on the volume even if you haven't set any on a particular share. The option is configurable under System > Volumes (click on the Settings wheel for the volume, go down to Settings and in the Summary section you'll see a checkbox for Quota).

You could try disabling quotas on the volume and re-enabling them. This should force a quota rescan.

cwangnick
Aspirant
Apr 22, 2018
Thanks for your feedback & hints!
I tried to set quota for the share having the questionable size. it does not work, neither for 1 Mb, 1 TB oder 20000000 TB (more than the questionable size shown for the "Backup"-Share). See picture below...
Quota worked for another share. I set a quota and than disabled it again. No change of the size of the "Backup"-Share or the whole "Data" volume.
Regards

Carsten
- StephenB
  Guru - Experienced User
  Apr 22, 2018
  Try disabling quota on the volume settings wheel, not the share settings wheel. Then enable it again.
  - cwangnick
    Aspirant
    May 06, 2018
    Thank you Stephen.
    
    disabling / enabling of quota on Volume level was the solution. Now the volume space is correctly displayed :smileyhappy:
    
    Is this a bug if you use quota?
    
    Sincerely
    
    Carsten