NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gpn12buy's avatar
gpn12buy
Aspirant
Oct 11, 2017
Solved

Increasing reallocated sectors count: how to check hardware

Hello!

My ReadyNAS have detected massive increasing amount of reallocated sectors at one of 2 my mirrored HDDs. I pulled the HDD out to run some tests. S.M.A.R.T analysis detected reallocated sectors too (I believe ReadyNAS just uses S.M.A.R.T counters to detect these errors). But further surface tests did not find any problems, and HDD reseted it's S.M.A.R.T counter of reallocated sectors to zero then. I put the HDD back into the NAS, and the counter started to progress rapidly.

I believe something is wrong with a corresponding bay of the NAS and I want to check it. Can I correct errors at the HDD once again and just swap my mirrored drives then without putting my data at risk? Is it nesessary to hold disk's positions at bays?


  • gpn12buy wrote:

    But further surface tests did not find any problems,


    Did you do the destructive write test, or only read tests?  I've had drives which pass the read tests, but which fail on the write-zeros test.

     

    It's hard to envision a failure mode of the bay that would cause the drive to increase its reallocated sector count. 

5 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    gpn12buy wrote:

    But further surface tests did not find any problems,


    Did you do the destructive write test, or only read tests?  I've had drives which pass the read tests, but which fail on the write-zeros test.

     

    It's hard to envision a failure mode of the bay that would cause the drive to increase its reallocated sector count. 

    • gpn12buy's avatar
      gpn12buy
      Aspirant

      Hello, Stephen. Thank you for the reply. I haven't tried write tests yet and I understand that the most probable cause of those errors is HDD. I have no option to backup my data due to some reasons. This is the primary concern for not taking anything destructive. So, is it ok to swap HDDs in bays as the first step?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        gpn12buy wrote:

        I have no option to backup my data due to some reasons. This is the primary concern for not taking anything destructive. So, is it ok to swap HDDs in bays as the first step?


        Without a backup, you do risk data loss if a second drive fails.

         

        I wouldn't swap the HDDs around.  Though I don't see any way it can be the bay, if I am wrong you'd simply damage another different hard drive.  That could end up being destructive.

         

        The next step is to replace the disk.  

         

         

    • gpn12buy's avatar
      gpn12buy
      Aspirant

      StephenB wrote:

      gpn12buy wrote:

      But further surface tests did not find any problems,


      Did you do the destructive write test, or only read tests?  I've had drives which pass the read tests, but which fail on the write-zeros test.

       

      It's hard to envision a failure mode of the bay that would cause the drive to increase its reallocated sector count. 


       

      Hello, Stephen. You were completely right. I managed to back my data up and proceeded with further tests. HDD did successfully pass read tests (again!) with nice clean SMART after that. But it failed succeeded write tests showing me 5K+ reallocated sectors:-) The reason is obviously HDD, just like you said. Thank you for help!

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More