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Forum Discussion
Is ransomware attack on ReadyNAS possible?
Synology NAS servers are under attack of SynoLocker ransomware http://www.cso.com.au/article/551527/synolocker_demands_0_6_bitcoin_decrypt_synology_nas_devices/. Devices are encrypted and the owners a...
As StephenB mentioned keeping the firmware up to date is good. Security updates continue to be added over time including in e.g. 6.1.9 RCs, 4.2.27 beta etc.
Changing ports may help a bit, but there are ways hackers can still identify open ports and attempt to brute-force their way in.
You definitely shouldn't forward any more ports than necessary, and if you do have to forward ports take some steps to secure your NAS to provide some defence against attack.
You also should backup your important data regularly. There are many reasons why backups are important.
If your NAS does get infected by ransomware power down the NAS immediately and contact support for assistance in recovering as much data as possible, then once as much data has been recovered as possible factory reset (wipes all data, settings, everything) and copy data back from backup.
We do have a low level diagnostics mode that shouldn't ever get infected (even if the NAS is hacked) which would allow our support agents the opportunity to recover data that hasn't already been lost.
Changing ports may help a bit, but there are ways hackers can still identify open ports and attempt to brute-force their way in.
You definitely shouldn't forward any more ports than necessary, and if you do have to forward ports take some steps to secure your NAS to provide some defence against attack.
You also should backup your important data regularly. There are many reasons why backups are important.
If your NAS does get infected by ransomware power down the NAS immediately and contact support for assistance in recovering as much data as possible, then once as much data has been recovered as possible factory reset (wipes all data, settings, everything) and copy data back from backup.
We do have a low level diagnostics mode that shouldn't ever get infected (even if the NAS is hacked) which would allow our support agents the opportunity to recover data that hasn't already been lost.
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