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browerjs's avatar
browerjs
Apprentice
Nov 22, 2016
Solved

Issues with NV+

I have been using my NV+ for several years without issue, but the other day when trying to access it, I lost all access to my shares and it was reporting 0MB/0MB in frontview.  On the NAS display, it was saying the correct storage.  I tried several things, volume scans, removing drive 3 (of 3), and resyncing it, but nothing worked.  I ended up reinstalling the firmware via the reset button, and now frontview reports the correct storage, however the webpage is pretty much unusable, as it says everything is undefined.  Radiator reports all my drives as green.  Also from within Windows I can see all my shares but it's asking for a username/pw, which it's never done before.  

 

From my research i'm guessing my log files are too big, and causing me issues.  I have lost SSH access at some point, so I can't do much about it.  I have pretty much all important data backed up, so I'm not too worried, however I have a bunch of data that's not backed up, that I'd rather not lose if possible.  I've read that some moderators may be able to remotely access my nas and then clear off these files, to give me more room on the OS partition.  Not sure if that's an option. 

 

Screen Shot 2016-11-22 at 7.11.12 AM.png

  • It does sound like a filling OS partition.

     

    A Netgear Mod could offer courtesy help; other options include (paid) per-incident support from Netgear, and booting the system into tech support mode yourself, and useing telnet to access the system.  That last option requires that you mount the OS partition manually.

     

    Another approach is to connect the disks to a PC, and back up the remaining data.  Then do a factory reset/rebuild the NAS.  R-Linux for windows is one tool that I've heard will work.  Or use a linux "live cd" and this procedure: http://home.bott.ca/webserver/?p=306

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