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VascoOliveira's avatar
Mar 18, 2020
Solved

JBOD Volume creation failed

I have a ReadyNas RN102, and up until now, it was running with a single 4TB NAS disk in X-RAID mode.
A few days ago, i've bough a new 4TB NAS disk, and, as expected (and i have forgotten), being in X-RAID mode, it immediatly started to synchronizae both disks.

 

As my goal is two have the disks as two separated disks, thus having 8TB available, i stopped the process.

 

Following the information from this forum, i've tried the following procedure:
1. Disable X-RAID
2. Destroy the existent partition (DISK1),
3. Create a new JBOD Volume (DISK1)
4. Format DISK2
5. Create a new Volume on DISK2

 

Unfortunately, this didn't work, and the Volume creation failed an error.

 

This is what i'm seeing in the UI.

After creating JBOD Volume on DISK1:
- https://i.imgur.com/TAbwmPi.png

 

Trying to create new JBOD Volume on DISK2
- https://i.imgur.com/WbusfZb.png

 

The failed volume creation error:
- https://i.imgur.com/BfEiReW.png

 

Don't know if it matters, but after the failed volumen creation, the DISK2 light at the botton is not green:
- https://i.imgur.com/DJEzTfq.png

 

I've tried a lot of things, such as:
- Perform a factory Reset
- Perform a OS Re-Install
- Zeroing DISK2 with (dd if=/dev/zero of=/dev/sdb bs=4M) => This didn't complete, as it took almost a day to zero 2TB, and due to a restart, the PUTTY window was closed.

 

RAIDAR indicates that both disks are OK:
- https://i.imgur.com/OuVE0Ce.png

 

I also performed a Disk Test through the Boot menu, and for the DISK2, it showed:
-----------------------
Disk sdb:
HostID: 00000000
Flags: 0x0
Size: 7814037168 (3726 GB)
Free: 7804599886
Controller 0
Channel: 1
Model: ST4000VN008
Serial: ZM40REBE
Firmware: SC60
Class: SATA (3)
RPM: 7200
SMART data
Temperature: 0
Latest Self Test: Passed
-----------------------

Full logs can be downloaded here: <redacted>

Thank you very much in advance for any help.

 

PS: Please excuse me for the images, but i wasn't able to include them in the content of the post, so i only included the imgur links. 

 

 

 

 

  • You really shouldn't post log zip files publicly, so consider unsharing the zip.

     

    Look in rn-expand.log

    -- Logs begin at Sun 2020-03-15 15:57:40 GMT, end at Mon 2020-03-16 00:06:06 GMT. --
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: Creating pool: DISK2
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: * Level: 1
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: * Disks:
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: 	0:1 (sdb,ST4000VN008,3726GB)
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: prepare_disk: Prepare disk 0:1 (sdb,ST4000VN008,3726GB) with partition size 7804599872
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: Found sdb is not a member of root
    Mar 15 15:58:42 nas-35-A8-1B rn-expand[2336]: Partitioning failed! [4]
    Mar 15 15:58:42 nas-35-A8-1B rn-expand[2336]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Warning! GPT main header not overwritten! Error is 5;Warning: The kernel is still using the old partition table.;The new table will be used at the next reboot or after you;run partprobe(8) or kpartx(8);GPT data structures destroyed! You may now partition the disk using fdisk or;other utilities.;Warning! MBR not overwritten! Error is 5!;Warning! Read error 5; strange be
    Mar 15 15:58:42 nas-35-A8-1B rn-expand[2336]: adding partition failed [5]
    Mar 15 15:58:42 nas-35-A8-1B rn-expand[2336]: Found sdb is not a member of swap
    Mar 15 15:58:43 nas-35-A8-1B rn-expand[2336]: Partitioning failed! [4]
    Mar 15 15:58:43 nas-35-A8-1B rn-expand[2336]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Unable to save backup partition table! Perhaps the 'e' option on the experts';menu will resolve this problem.;Warning! An error was reported when writing the partition table! This error;MIGHT be harmless, or the disk might be damaged! Checking it is advisable.;
    Mar 15 15:58:46 nas-35-A8-1B rn-expand[2336]: Partitioning failed! [4]
    Mar 15 15:58:46 nas-35-A8-1B rn-expand[2336]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Unable to save backup partition table! Perhaps the 'e' option on the experts';menu will resolve this problem.;Warning! An error was reported when writing the partition table! This error;MIGHT be harmless, or the disk might be damaged! Checking it is advisable.;

     

    And disk errors in kernel.log

    Mar 15 16:20:51 Multimedia kernel: ata2.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 13 dma 4096 in
                                                res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
    Mar 15 16:20:51 Multimedia kernel: ata2.00: status: { DRDY ERR }
    Mar 15 16:20:51 Multimedia kernel: ata2.00: error: { ABRT }
    Mar 15 16:20:51 Multimedia kernel: ata2.00: configured for UDMA/133 (device error ignored)
    Mar 15 16:20:51 Multimedia kernel: ata2: EH complete
    Mar 15 16:20:51 Multimedia kernel: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
    Mar 15 16:20:51 Multimedia kernel: ata2.00: irq_stat 0x40000001
    Mar 15 16:20:51 Multimedia kernel: ata2.00: failed command: READ DMA
    Mar 15 16:20:51 Multimedia kernel: ata2.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 14 dma 4096 in
                                                res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
    Mar 15 16:20:51 Multimedia kernel: ata2.00: status: { DRDY ERR }
    Mar 15 16:20:51 Multimedia kernel: ata2.00: error: { ABRT }

     

    I suggest testing this disk in a Windows PC with Seatools.  Run the extended non-destructive test first.  If that passes, then run the full erase test.

     

    I don't expect it to pass both Seatools tests - I think this disk has failed.  If this is a new disk, then try to exchange it with the seller - that will give you full warranty coverage on the replacement.  

6 Replies

Replies have been turned off for this discussion
  • When analysing the dmes.log file, it seems the disk has several errors?

    --------------------------------------------

    [Sun Mar 15 23:31:05 2020] sd 1:0:0:0: [sdb] 7814037168 512-byte logical blocks: (4.00 TB/3.64 TiB)
    [Sun Mar 15 23:31:05 2020] sd 1:0:0:0: [sdb] Write Protect is off
    [Sun Mar 15 23:31:05 2020] sd 1:0:0:0: [sdb] Mode Sense: 00 3a 00 00
    [Sun Mar 15 23:31:05 2020] sd 1:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
    [Sun Mar 15 23:31:05 2020] sd 1:0:0:0: Attached scsi generic sg1 type 0
    [Sun Mar 15 23:31:05 2020] ata2.00: READ LOG DMA EXT failed, trying unqueued
    [Sun Mar 15 23:31:05 2020] ata2: failed to read log page 10h (errno=-5)
    [Sun Mar 15 23:31:05 2020] ata2.00: exception Emask 0x1 SAct 0x800000 SErr 0x0 action 0x0
    [Sun Mar 15 23:31:05 2020] ata2.00: irq_stat 0x40000001
    [Sun Mar 15 23:31:05 2020] ata2.00: failed command: READ FPDMA QUEUED
    [Sun Mar 15 23:31:05 2020] ata2.00: cmd 60/08:b8:00:00:00/00:00:00:00:00/40 tag 23 ncq 4096 in
    res 51/04:b8:00:00:00/00:00:00:00:00/40 Emask 0x1 (device error)
    [Sun Mar 15 23:31:05 2020] ata2.00: status: { DRDY ERR }
    [Sun Mar 15 23:31:05 2020] ata2.00: error: { ABRT }
    [Sun Mar 15 23:31:05 2020] ata2.00: configured for UDMA/133 (device error ignored)
    [Sun Mar 15 23:31:05 2020] ata2: EH complete
    [Sun Mar 15 23:31:05 2020] ata2: failed to read log page 10h (errno=-5)
    [Sun Mar 15 23:31:05 2020] ata2.00: NCQ disabled due to excessive errors
    [Sun Mar 15 23:31:05 2020] ata2.00: exception Emask 0x1 SAct 0x2000000 SErr 0x0 action 0x0
    [Sun Mar 15 23:31:05 2020] ata2.00: irq_stat 0x40000001
    [Sun Mar 15 23:31:05 2020] ata2.00: failed command: READ FPDMA QUEUED
    [Sun Mar 15 23:31:05 2020] ata2.00: cmd 60/08:c8:00:00:00/00:00:00:00:00/40 tag 25 ncq 4096 in
    res 51/04:c8:00:00:00/00:00:00:00:00/40 Emask 0x1 (device error)
    [Sun Mar 15 23:31:05 2020] ata2.00: status: { DRDY ERR }
    [Sun Mar 15 23:31:05 2020] ata2.00: error: { ABRT }
    [Sun Mar 15 23:31:05 2020] ata2.00: configured for UDMA/133 (device error ignored)
    [Sun Mar 15 23:31:05 2020] ata2: EH complete
    [Sun Mar 15 23:31:05 2020] ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
    [Sun Mar 15 23:31:05 2020] ata2.00: irq_stat 0x40000001
    [Sun Mar 15 23:31:05 2020] ata2.00: failed command: READ DMA
    [Sun Mar 15 23:31:05 2020] ata2.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 4 dma 4096 in
    res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
    [Sun Mar 15 23:31:05 2020] ata2.00: status: { DRDY ERR }
    [Sun Mar 15 23:31:05 2020] ata2.00: error: { ABRT }
    [Sun Mar 15 23:31:05 2020] ata2.00: configured for UDMA/133 (device error ignored)
    [Sun Mar 15 23:31:05 2020] ata2: EH complete
    [Sun Mar 15 23:31:05 2020] ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
    [Sun Mar 15 23:31:05 2020] ata2.00: irq_stat 0x40000001
    [Sun Mar 15 23:31:05 2020] ata2.00: failed command: READ DMA
    [Sun Mar 15 23:31:05 2020] ata2.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 5 dma 4096 in
    res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)

    -------------------------------------------------------------------------------

     

    PS: Full logs are provided in a link from the above message.

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    You really shouldn't post log zip files publicly, so consider unsharing the zip.

     

    Look in rn-expand.log

    -- Logs begin at Sun 2020-03-15 15:57:40 GMT, end at Mon 2020-03-16 00:06:06 GMT. --
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: Creating pool: DISK2
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: * Level: 1
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: * Disks:
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: 	0:1 (sdb,ST4000VN008,3726GB)
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: prepare_disk: Prepare disk 0:1 (sdb,ST4000VN008,3726GB) with partition size 7804599872
    Mar 15 15:58:35 nas-35-A8-1B rn-expand[2336]: Found sdb is not a member of root
    Mar 15 15:58:42 nas-35-A8-1B rn-expand[2336]: Partitioning failed! [4]
    Mar 15 15:58:42 nas-35-A8-1B rn-expand[2336]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Warning! GPT main header not overwritten! Error is 5;Warning: The kernel is still using the old partition table.;The new table will be used at the next reboot or after you;run partprobe(8) or kpartx(8);GPT data structures destroyed! You may now partition the disk using fdisk or;other utilities.;Warning! MBR not overwritten! Error is 5!;Warning! Read error 5; strange be
    Mar 15 15:58:42 nas-35-A8-1B rn-expand[2336]: adding partition failed [5]
    Mar 15 15:58:42 nas-35-A8-1B rn-expand[2336]: Found sdb is not a member of swap
    Mar 15 15:58:43 nas-35-A8-1B rn-expand[2336]: Partitioning failed! [4]
    Mar 15 15:58:43 nas-35-A8-1B rn-expand[2336]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Unable to save backup partition table! Perhaps the 'e' option on the experts';menu will resolve this problem.;Warning! An error was reported when writing the partition table! This error;MIGHT be harmless, or the disk might be damaged! Checking it is advisable.;
    Mar 15 15:58:46 nas-35-A8-1B rn-expand[2336]: Partitioning failed! [4]
    Mar 15 15:58:46 nas-35-A8-1B rn-expand[2336]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Unable to save backup partition table! Perhaps the 'e' option on the experts';menu will resolve this problem.;Warning! An error was reported when writing the partition table! This error;MIGHT be harmless, or the disk might be damaged! Checking it is advisable.;

     

    And disk errors in kernel.log

    Mar 15 16:20:51 Multimedia kernel: ata2.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 13 dma 4096 in
                                                res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
    Mar 15 16:20:51 Multimedia kernel: ata2.00: status: { DRDY ERR }
    Mar 15 16:20:51 Multimedia kernel: ata2.00: error: { ABRT }
    Mar 15 16:20:51 Multimedia kernel: ata2.00: configured for UDMA/133 (device error ignored)
    Mar 15 16:20:51 Multimedia kernel: ata2: EH complete
    Mar 15 16:20:51 Multimedia kernel: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
    Mar 15 16:20:51 Multimedia kernel: ata2.00: irq_stat 0x40000001
    Mar 15 16:20:51 Multimedia kernel: ata2.00: failed command: READ DMA
    Mar 15 16:20:51 Multimedia kernel: ata2.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 14 dma 4096 in
                                                res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
    Mar 15 16:20:51 Multimedia kernel: ata2.00: status: { DRDY ERR }
    Mar 15 16:20:51 Multimedia kernel: ata2.00: error: { ABRT }

     

    I suggest testing this disk in a Windows PC with Seatools.  Run the extended non-destructive test first.  If that passes, then run the full erase test.

     

    I don't expect it to pass both Seatools tests - I think this disk has failed.  If this is a new disk, then try to exchange it with the seller - that will give you full warranty coverage on the replacement.  

    • VascoOliveira's avatar
      VascoOliveira
      Aspirant

      Thank you for your response.

       

      Its a new disk, do you have any guess on why a new disk has failed?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        VascoOliveira wrote:

        Its a new disk, do you have any guess on why a new disk has failed?


        Sometimes they fail out-of-the-box (I've had a couple that have done that). That could be a manufacturing issue with that particular disk, or perhaps it was mishandled during shipment.

         

        I always test mine before I install them into the NAS.  You can do that by connecting it to a windows PC and running Seatools - running both the long non-destructive test and the full erase (write zeros) test.  The write zeros test sometimes will uncover problems that the non-destructive test won't. Note you can either connect the disk using SATA or a USB adapter/dock.

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