NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Kernal PAnic - how to turn NAS off?
I have got the message "Kernal Panic", after turning my ReadyNAS NV+ v1 back on, and have read the threads about checking disks etc. But I cannot do this until I have managed to turn the NAS off ...
Hi nrobinson1,
You cannot update the firmware without disks inside the NAS. Since all four drives passed the extended test, you may insert all four drives and check if the NAS boots up just fine. Check if you can still access the data stored in it. Then observe, if the Kernel Panic message appears again.
Also, if you are able to access the data stored in your NAS, the first thing to do is to make sure to back up all of it right away for safety.
Regards,
DaneA
NETGEAR Community Team
Hmmm, when I put a drive in a caddy and connect it to my PC the computer recognises the USB connection, but does not recognise the drive. I ran WinDFT, which I got from the HGST site, but it couldn't find the drive either.
Am I doing something wrong?
Cheers,
Nik.
The PC should see the drive, but can't mount it because it doesn't support the format.
Try opening the disk manager (for win7 that is done by right-clicking on computer and choosing "manage") and see if the drive shows up there.
If it does, try lifeguard instead of WinDFT.
If it doesn't, try another drive - just in case the first one has failed.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
