NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
kmem_cache_alloc+5c Error on Boot, unable to access NAS
Since I cannot find my box in the autofill list above and there is zero filter capability (yea for Netgear!), here is the Model info straight from the back of my NAS: Netgear Advanced Storage Mo...
Thank you to everyone who assisted me with this issue. The factory reset with a single drive was successful and since I had completed the full back up of the data I went ahead with the factory reset with all four drives inserted. The rebuild took about 2 days but once completed the drive was available and ready for use. I transferred the 3TB's back to the drive and have now been accessing it again as normal prior to this outage. I can also confirm that my default/base/factory set version was 6.5.1 so no extra effort needed there.
After this completely avoidable debacle, I cannot imagine every allowing another firmware update due to Netgear is using this as a way to suck you in and pay for support... :(
I will be setting this issue to resolved. Thank you again everyone!!!
To my knowledge I do not have snapshots enabled, only email alerts if a drive fails. I do not remember the exact certain but it was the most recent it offered, something like 6.2.3 maybe...
Current firmware is 6.5.1, so if you are running 6.2.x it is quite out of date.
Did you try booting up the system with the volume read only option? Page 24-25 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/RN_OS_6_Desktop_HW_UM_12Oct2015.pdf
- This now generates a new error stating sk_filter+28. Regarding the firmware version, I do not think it is out of date, as mentioned earlier I really have no idea what version I have but I keep it up to date and it had just asked me to install a new version which I did so it should be the most recent version as of two weeks ago when this first occurred.
Did you try the volume read-only boot menu option as suggested?
Do you have a backup of your data?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
