NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rgardeck's avatar
rgardeck
Aspirant
Mar 06, 2017

RN 104 Error: kmem_cache_alloc+5c

I have been running my readynas for about  a year now. Woke up this morning, couldnt connect to the data on the Readynas. Checked the LCD panel and see this error kmem_cache_alloc+5c.

I found a thread similar to this, but the OG did not post an answer/resolution.

I have tried to reboot it many times, it boots to about 40% then displays this error. I cannot connet to the interface using the browser either.

Any suggestions?

4 Replies

Replies have been turned off for this discussion
  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello rgardeck,

     

    Do you have backup of the data? If not, have you tried Volume Read Only from the boot menu?

     

    Welcome to the community!

     

    Regards,

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello rgardeck,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

       

      If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
       
      The Netgear community looks forward to hearing from you and being a helpful resource in the future!
       
      Regards,

  • I performed an OS reinstall from the boot menu. I was able to temporarily get into the admin homepage, I think updated firmware to 6.6.1...then did sbither OS reinstall...it has been working for almost 24 hours now...hoping that did the trick
    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello rgardeck,

       

      I suggest you backup the data, always have backup as it is not a good idea storing important files to just one device.

       

      Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More