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Lost access to readynas 104
Hi,
My readynas 104 has always worked! Since updating to 6.10.10 or possibly a version before it no longer connects.
- Admin page doesn't load
- Can't mount any shares.
- Raidar finds the device but that's it, diagnostics does not accept password.
I believe they released a bad firmware?
How can I access my data?
I'm very anxious and upset about this.
The unit appears to boot ok and looks ok, I can shutdown from the device as normal.
I appreciate any help.
Thanks
8 Replies
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NZ wrote:
My readynas 104 has always worked! Since updating to 6.10.10 or possibly a version before it no longer connects.
I believe they released a bad firmware?I installed 6.10.10 on an RN102, and have 6.10.9 on all the rest.
NZ wrote:
- Raidar finds the device but that's it, diagnostics does not accept password.
Can you post a screenshot, so we can see the status?
Do you have a spare disk? One test that would be useful would be to do a factory install on a blank disk, and then see if the NAS works correctly.
NZ wrote:
How can I access my data?I'm very anxious and upset about this.
Understood. I am assuming you have not made any recent backups of your data. Is that the case?
If I take all the disks out and factory wipe it, put the disks back in, will the unit see all the data as before? or will it have a default RAID mode and risk destroying my data?
I can't remember what RAID mode I used.
See attached for raidar screenshot.
No backups, it's too costly to backup 12TB storage!
Thanks
NZ wrote:
If I take all the disks out and factory wipe it, put the disks back in, will the unit see all the data as before? or will it have a default RAID mode and risk destroying my data?
I can't remember what RAID mode I used.
The data and config info is all on the disks. So no problems there. Do label the disks by slot as you remove them (and obviously be careful when handling them). Dropping one would be really bad.
The idea in doing the test is that it would tell us if the problem is with the disks or with the chassis..
A followup question - have you ever used the linux command line?
NZ wrote:No backups, it's too costly to backup 12TB storage!
A 12 TB backup drive from Seagate or WD would cost around $250. If you need data recovery (which you might), then you will spend more than that, and still might not get back all your data.
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