NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Lost AD Connection after updating to 6.5.0 on Readynas 516 #26926627
Hello,
after updating my Readynas 516 from firmware 6.5.0-T338 to 6.5.0 final release, I am getting 'Failed to sync ADS account information for the realm' messages.
In the past, there was...
DirkG, please don't run beta 6.5.0 firmware anymore. We are very limited in what we can do to help if you stay on that here and support won't be able to help with that firmware. Please update back to the 6.5.0 production release and open a support case, attach your logs to that case and let us know the case number. Thanks.
When users encounter this issue and do things to try to fix it themselves we lose the ability to get information that would help with identifying the root cause of the issue (so it's much harder to try to find a common cause that could lead to a fix in a future firmware release if that's needed).
I am also having the same issue since upgrading to 6.5.0 on my 3130.
Error message in the log is: Account: Failed to sync ADS account information for the realm
All ADS user and group info is gone, users unable to connect to shared folders. Tested my domain and all controllers check ok.. The issue is with the ReadyNAS...
Hello stevecr25,
I think you are already in contact with one of who can remote in to your NAS. Please continue with it as he is one of the higher tier who can probably take a look and help resolve this.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
