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Forum Discussion
Delta_Skies
Oct 03, 2015Aspirant
Major problems copying files to external drive
I'm now tearing my hair out with my Readynas 104. I've attached a 2TB external hard drive and want to copy a whole load of folders and files across to it from the NAS. My problem is that it sets go...
- Oct 05, 2015
Hi Delta_Skies,
You may want to format your external drive on FAT32 via the USB settings in the UI or exFAT on the Disk Utility page in your iMAC.
Kind regards,
BrianL
NETGEAR Community Team
Delta_Skies
Oct 04, 2015Aspirant
Thanks for the reply Brian. Some answers to your questions:
1. I was transferring from the NAs to the external drive
2. No not yet
3. Version 6.2.5
4. Mac OS Extended (Journaled) WD My Passport 2Tb
Since posting I plugged in another WD My Passport drive and it worked ok. There are two differences though. The one that worked was a 1Tb drive but maybe the biggest difference is that is formatted as a FAT32 drive.
Am I right in concluding I need to reformat my 2Tb drive?
StephenB
Oct 04, 2015Guru - Experienced User
HFS+ is listed on the data sheet as a supported format.
I am wondering if the external drive is healthy. Do you have a windows PC you could use to test it with LifeGuard?
Also, is it powered through the USB port, or is there a power adapter connected to the drive.
- Delta_SkiesOct 04, 2015Aspirant
Thanks Stephen.
I can test it on a Windows machine at work tomorrow. It's powered via the USB cable as is the 1Tb drive that works ok. After copying the files off the NAS off the 1Tb drive I've then copied them to the 2Tb drive using them both plugged into the Mac. I've not had any problems doing this so far so it seems the NAS unit doesn't like it.
- StephenBOct 04, 2015Guru - Experienced User
If you have a power adapter for the 2 TB drive I would try that. USB power is sometimes marginal for the larger passports, and you are doing sustained transfers.
- Delta_SkiesOct 05, 2015Aspirant
This may help give a clue as to why I've had the problem.............
When I connected the drive to a Windows PC I got the message "wd ses device usb device no driver found". The drive also didn't appear in Explorer. I then tried Lifeguard as recommended above and whlist it didn't appear in the list of logical drives it did appear (after about 5 minutes - the time it takes to do a Quick Test) in the list of physical drives. I ran a quick test and it passed. I did start doing an extended test but it reckoned I'd have to wait about 18 hours so I aborted that.
Would it be better to reformat the drive to FAT32 and go from there?
Any thoughts are gratefully received.
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