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XR500 cannot copy (write) to connected external hard drive.
I have two hard drives connected to the router. They have both worked perfectly in the past. One is a Western Digital and the other is a Seagate. They are mapped in W10 Pro to M: And N: respectively. I can copy a file to N: but not to M:. I believe it is a permissions problem but cannot solve it.
Here is the ERROR, permissions for N: and permissions for M: (for comparison):
- Do you have support with Netgear? If so it would be worth making a ticket with Netgear directly and see what they can suggest
17 Replies
I give up. Can't imbed screen shot. Can't delete a post. Can't delete a reply.
When did you start noticing this?
Were there any change to the network recently around the time this issue started?
What firmware version are you currently running?
If you include your screenshot as an attachment to the post, I should be able to see if without waiting for it to be moderated.
I have my XR450 online and will check into this as well.
How are the drives formatter? NTFS? FAT32?
What are the sizes of these drives your using?
WacoJohn wrote:
I have two hard drives connected to the router. They have both worked perfectly in the past. One is a Western Digital and the other is a Seagate. They are mapped in W10 Pro to M: And N: respectively. I can copy a file to N: but not to M:. I believe it is a permissions problem but cannot solve it.
Here is the ERROR, permissions for N: and permissions for M: (for comparison):
FURRYe38 wrote:I have my XR450 online and will check into this as well.
How are the drives formatter? NTFS? FAT32?
What are the sizes of these drives your using?
NTFS
8 TB
10TB
I've been dinkin around with it.... i deleted the problem drive from Duma and reconnected. No fix though. Thank you for the reply.
OK, so other that drive size differences, I was able to write to 1st 250Gb USB drive.
Then installed a 2nd 32Gb thumb drive and also write to it.
I use the Share Name path in Map Drive to get Explorer to access the drives:
This is the 250Gb drive installed by itself: Port 1
I placed data on it already prior to installing on the router to see if data would populate.
This is the 32Gb Thumb drive installed WITH the 250Gb USB mechanical drive: Port 2
I formatted the thumb drive for NTFS and left it empty. After installation and map drive. I dragged some files over to the explorer window from the desktop and the files copied over successfully.
Wondering if your situation could be a drive size issue.
Can you try two smaller USB drives as a comparison test to see if the problem continues?
