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Solved
Management service is offline
Hi. We have a problem whereby we can't access the Admin page, just says ReadyNAS Admin Page is offline. Within Raidar the status is "Management Service is offline". No firmware update has been app...
No, it's not meant to be empty but that doesn't matter too much as i want to set the NAS up again from scratch. No i don't have a backup of the data but i don't need a backup.
Thanks
I'm not sure if this helps but i have found this in the logs:
Feb 25 15:13:55 *********** readynasd[4501]: readynasd log started
Feb 25 15:13:55 *********** readynasd[4501]: readynasd started. (restarted=0)
Feb 25 15:14:15 *********** readynasd[4501]: Error create table (db)
Feb 25 15:14:15 *********** readynasd[4501]: dba create failed
Feb 25 15:15:35 *********** readynasd[4501]: Error create table (db)
Feb 25 15:15:35 *********** readynasd[4501]: dba create failed
Feb 25 15:15:35 *********** readynasd[4501]: Initialization failed. We don't want to keep retrying. Only twice.
Thanks
I assume you downloaded the logs zip file using RAIDar?
You should have that zip file ready to provide to support. You can send your logs in if you like (see the Sending Logs link in my sig)
mdgm,
Thank you for your reply. Yes i did use RAIDar to download the logs; i will forward these on shortly. I am happy to Factory Reset if necessary but would prefer any other option which i could action remotely.
Thanks for your help.
icuit
Thanks for the logs.
Yes, you have encountered the snapshot upgrade issue.
Is the Backup share meant to be empty?
Do you have a backup of your data?No, it's not meant to be empty but that doesn't matter too much as i want to set the NAS up again from scratch. No i don't have a backup of the data but i don't need a backup.
Thanks
Looking at your logs it would be best if you opened a support case as JennC suggested if you need a data recovery attempt. Support would need to charge for this.
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