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Forum Discussion
Management Software Offline 6.8.0 update (MacOS house)
Hi all RAIDar is showing management software offline after attempting update to 6.8.0 from 6.7.5. Drives are visible on the network when connecting via SMB to NAS, but I cannot access via web bro...
Hello cpwpro,
Maybe try rebooting the NAS and use another web browser will help.
What apps are installed and running on the NAS?
Also, we always strongly recommend to always have a full backup of your data.
Welcome to the community!
Regards,
Hi JennC
Thanks for your thoughts. Yes I have rebooted several times without success and tried using Safari, Chrome and Firefox, both over wifi and from another computer with direct LAN access.
The problem did occur when I addded a shared folder using ResiloSync - but I did no attribute it to this, rather the failed update. The two folders continue to Sync over SMB connection.
Unfortunately, I cannot see if the Amazon Drive backup software is running as I cannot access the interface. It would only be the most recent data I would lose, but still at this stage would like to explore other options before attempting a 4TB download from the cloud!
Thanks for any other thoughts on how to proceed. Is there another way to update the firmware via physical access to the NAS?
Thanks
Paul
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