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Forum Discussion
DanielPL
Aug 08, 2018Aspirant
Multi accounts for one device
This is my first post, so I want to say hello.
I use the ReadyNas102 device. I know that it is a bit old, but it works and I have no objections to its work.
I came across a problem that I...
JohnCM_S
Aug 08, 2018NETGEAR Employee Retired
Hi DanielPL,
Welcome to the Community!
You may invite other ReadyCLOUD users by logging in the main account that is assigned to the RN102 to the ReadyCLOUD portal. There is an option there to allow a ReadyCLOUD user to access the specific folder. You may check this KB article for the detailed steps.
Regards,
DanielPL
Aug 08, 2018Aspirant
Fantastic!
I did as you wrote in the help files. I created a user account in Ready Cloud and then shared one of the folders for this new user.
Unfortunately, not everything works as it should, because on the workstation side, the ReadyCloud application has the information "Online - VPN disconnected".
Where did I make a configuration error?
Best regards,
Daniel
- JohnCM_SAug 08, 2018NETGEAR Employee Retired
Hi DanielPL,
May I know the operating system of the computer? If you login that user account to the ReadyCLOUD web portal, can it see the NAS?
You may try first assigning a static DNS on the NAS and see if that will help.
Regards,
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