NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DanielPL
Aug 08, 2018Aspirant
Multi accounts for one device
This is my first post, so I want to say hello.
I use the ReadyNas102 device. I know that it is a bit old, but it works and I have no objections to its work.
I came across a problem that I...
DanielPL
Aug 08, 2018Aspirant
Fantastic!
I did as you wrote in the help files. I created a user account in Ready Cloud and then shared one of the folders for this new user.
Unfortunately, not everything works as it should, because on the workstation side, the ReadyCloud application has the information "Online - VPN disconnected".
Where did I make a configuration error?
Best regards,
Daniel
JohnCM_S
Aug 08, 2018NETGEAR Employee Retired
Hi DanielPL,
May I know the operating system of the computer? If you login that user account to the ReadyCLOUD web portal, can it see the NAS?
You may try first assigning a static DNS on the NAS and see if that will help.
Regards,
Related Content
- Apr 16, 2020Retired_Member
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!