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Forum Discussion
kmanou
Dec 07, 2023Aspirant
My Readynas 214 with firmware 6.10.8 disables the network cards after 1 or 2 min after boot
I have this issue wioth the network cards of my readynas if i let it cool down and disconect the power for about 10 min and connected again everything is working perfect but after 2 or more minutes o...
kmanou
Dec 07, 2023Aspirant
Thank you for the efford and time to comunicate i try both ports if i have the nas off and power it on then poth of the ports are working and i have full access for about 2-3 min then the network stops responding (i changed cables , i changed ports on the switch and i used other device in the ports to check if they are working switch is managed and working perfectly but nas stop responding to the network when i shut down the nas i get a mesage (do_exit+4e8) if ir emove power and ethernet cables and wait for about 15 -20 min to cool off then is working again for about 2 -3 min i did a reset and i reinstall the firmware same thing happens.
my warranty is until 2026 but i cant get any solution for replacing the device and i thing i need to pay for that kind of support
StephenB
Dec 08, 2023Guru - Experienced User
kmanou wrote:
my warranty is until 2026 but i cant get any solution for replacing the device and i thing i need to pay for that kind of support
Warranty replacement does not require paid support (and paid support is not longer offered for any ReadyNAS).
You can ask for a warranty replacement via my.netgear.com.
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