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poprockfm's avatar
poprockfm
Aspirant
Aug 10, 2015
Solved

Nas 104 not been seen by windows 10

Hello I have the following problem that my ready nas is not seen by Windows 10. I can ping the NAS, Is he well served if I can then I 192.168.2.1 in touch in windows explorer not reach him. When I type this in a web browser I get the netgear page, at first glance I can see nothing wrong. He just worked with Windows 8.

What is the problem here, please help.

 

 

Goos Mante

  • Problem is solved by the dutch helpdesk. The problem was that is has to with my credentials , i can reach now my nas by typing in 192.168.2.1 not via nas . It;s in ticket #25575099 

     

    They will ask to write an update of the firmware

     

     

    Goos

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    I had that problem briefly when I first upgraded to Windows 10.

     

    I installed SMBplus on the NAS, then set the SMB version to 2.1.  The problem disappeared.  Then I tried resetting the SMB version to 3.0 - and found I still had access.

     

    I don't know if that actually solved my issue, or if it was coincidence - but there's no harm in trying.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        poprockfm wrote:

        Hello

         

        How do i install this on the nas

         

        Goos


        Go to available apps on the web ui.  You'll find it (it is provided by Netgear and is free).

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