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Forum Discussion

jdou's avatar
jdou
Aspirant
Jan 06, 2019

NAS 104 Reset problem

Hi, I had problems with my device and after having copied everything on the cloud, I have to carry out a factory reset. I tried following the instructions but from the looks of it when I reached th...
StephenB's avatar
StephenB
Guru - Experienced User
Jan 17, 2019
jdou wrote:

That's what I intended to do. Will try again.

It shouldn't difficult.  The control you want is below.  It will ask for confirmation.

 

jdou's avatar
jdou
Aspirant
Jan 17, 2019

Thanks, but I need to ensure that I will not loose any data I have on it prior to carrying out a factory reset. Correct?

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jan 17, 2019
    jdou wrote:

    I need to ensure that I will not lose any data I have on it prior to carrying out a factory reset. Correct?

    Correct.  The disks will be reformatted, so you will lose the configuration and all the data.

  • jdou's avatar
    jdou
    Aspirant
    Jan 17, 2019

    thanks for confirming that

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