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Forum Discussion
FG
Aug 03, 2018Aspirant
NAS does see both USB drives
I have docking station for 2 full size hard drives. When I connect this dock via USB to any of my computers both drives are easily accessible/read-able/view-able on a windows OS.
When I plug th...
StephenB
Aug 06, 2018Guru - Experienced User
Did you try the rear ports? They are different (USB 3.0 instead of USB 2.0), and might behave differently with your dock.
Marc_V wrote:
This is possibly because only one SATA connection can be detected at a time on the USB port of the NAS.
Of course the NAS isn't seeing SATA, it's seeing a USB drive.
From the NAS point of view your dock looks like a USB hub with multiple USB drives attached. I've seen other cases (particularly with legacy NAS) where USB hubs had similar problems. In some of those cases, using a different hub worked.
If you happen to have a standalone usb hub (usb 2 or 3), you could try putting that hub in between the NAS and the dock as a test (just to see if the NAS detects both of the drives). It's a long shot, but easy to try.
You could also try connecting multiple USB drives to a hub (if you have them), and see if the NAS detects those properly.
FG
Aug 06, 2018Aspirant
Yes, I have tried all the ports, like I stated in my orginal post.
Thank you for the suggestions, I will try those.
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