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Forum Discussion
samsmith01
Oct 08, 2024Aspirant
NAS RN104, No reset option in boot menu.
Just bought a RN10400 from marketplace. previous owner obviously removed storage drives. I inserted my own but get ERR: Used disks, Check Raidar tried to do reset in boot menu by following ReadyNA...
StephenB
Oct 09, 2024Guru - Experienced User
samsmith01 wrote:
Can anyone guide if I can get it working or is it dead?
Make sure you are using the factory default procedure on pages 28-29 here:
Note you can also power down, remove the disks, unformat them in a Windows PC, and then put them back. The NAS should do a factory uninstall when powered up with unformatted disks.
- samsmith01Oct 09, 2024Aspirant
Hi Steve,
Thanks for the response.
I have followed the steps on Page 29
but step 5(Press the Backup button to scroll through boot mode options.)
doesn't work for me. when I press the Backup button, it doesn't cycle through all the options and only option I see is Normal boot.
Am I doing something wrong?
I'll try to clean drives on a windows computer and respond.
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