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Forum Discussion
RichardB56
Sep 24, 2024Apprentice
NAS RN212 SSD Detected increasing ATA error count error code
NAS RN212 SSD Detected increasing ATA error count error code I do not see any testing while in the Admin page. I want to test the SSD concerning these errors. This is a new SSD. Is the only testi...
StephenB
Sep 24, 2024Guru - Experienced User
RichardB56 wrote:
NAS RN212 SSD Detected increasing ATA error count error code
I do not see any testing while in the Admin page. I want to test the SSD concerning these errors. This is a new SSD. Is the only testing in the Boot menu?
I'd start by download the log zip file, and looking in there for other disk-related errors. dmesg.log, systemd-journal.log, system.log, and kernel.log are all good places to look. There is a lot in there, but you should be able to tell what messages are disk-related. If you have trouble doing that, let us know - I'd be willing to take a look at the logs.
But to answer your question - go to the volume page, and then choose the setting wheel for the volume that uses the disk. You'll find a disk test option there. It runs the long test built into smartctl for all drives in the volume. When completed, it will give you a pop-up message (and it will show as completed on the logs page).
You can also run this same test from ssh if you prefer.
One thing to keep in mind is that ATA errors are on the SATA interface. The cause can be the disk itself, but it can also be the SATA interface hardware in the NAS.
- RichardB56Oct 02, 2024Apprentice
I found the issue, it is an incompatible SSD. I'm not sure why it worked fine for months then started to fail. I'm replacing the SSD to resolve the issue. The existing SSD is still good but will not work on the NAS.
- StephenBOct 02, 2024Guru - Experienced User
RichardB56 wrote:
I found the issue, it is an incompatible SSD.
What model is it?
- RichardB56Oct 02, 2024Apprentice
Team Group QX 4tb SSD was the rejected SSD
The SSD in the NAS now shows as a 4.1 TB. I added a 4tb SSD and it will not update the current volume because it is smaller. Is there a way around this? Transfer all data from 4.1 tb to 4tb, boot up on 4tb then add the 4.1tb?
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