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Forum Discussion
NAS102 Power light flashing, can't access unit through ReadyCloud
Hi, yesterday my NAS was off (possible power outage?) so I powered it back up but it was not visible on the network and the blue power light was/is flashing (1 short, 1 long). I could not access it ...
Disregard, I found it. So, how do I attach a log zip file?
You don't. You email the zip file in (see the Sending Logs link in my sig).
Ok, I emailed the log file a few hours ago.
There was only one HDD in the chassis when you downloaded the logs, and it doesn't seems too happy:
Model: ST3000VN000-1H4167
Serial: ******2B
[Tue Jan 10 16:41:13 2017] ata3: SATA link down (SStatus 0 SControl F300) [Tue Jan 10 16:41:13 2017] ata2: SATA link down (SStatus 0 SControl 300) [Tue Jan 10 16:41:13 2017] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300) [Tue Jan 10 16:41:13 2017] ata1.00: ATA-9: ST3000VN000-1H4167, SC43, max UDMA/133 [Tue Jan 10 16:41:13 2017] ata1.00: 5860533168 sectors, multi 0: LBA48 NCQ (depth 31/32), AA [Tue Jan 10 16:41:13 2017] ata1.00: configured for UDMA/133 Jan 10 15:45:04 NAS102 kernel: res 51/04:02:02:00:00/00:00:00:00:00/e0 Emask 0x1 (device error) Jan 10 15:45:04 NAS102 kernel: ata1.00: status: { DRDY ERR } Jan 10 15:45:04 NAS102 kernel: ata1.00: error: { ABRT } Jan 10 15:45:04 NAS102 kernel: ata1.00: configured for UDMA/133 (device error ignored) Jan 10 15:45:04 NAS102 kernel: ata1: EH complete Jan 10 15:45:04 NAS102 kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 Jan 10 15:45:04 NAS102 kernel: ata1.00: irq_stat 0x40000001 Jan 10 15:45:04 NAS102 kernel: ata1.00: failed command: READ DMA Jan 10 15:45:04 NAS102 kernel: ata1.00: cmd c8/00:04:04:00:00/00:00:00:00:00/e0 tag 9 dma 2048 in [repeated numerous times]So I'd start with that.
You should test this HDD with the manufacturer's tool.
So, I bought two new WD Red Pro 4tb drives (WD4002FFWX). I removed one of the old drives, installed a new one and let it sync. Then I installed the second new drive and let that sync. During this time, I received a ton of alerts stating Bit Rot detected errors that couldn't be fixed. Now, connecting to the NAS is spotty. It doesn't always show up using RAIDar and I can't access a number of pdf files; I receive an error stating the file is damaged. I don't know what to do.
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