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Forum Discussion
McRob1
Sep 12, 2021Luminary
NAS516,NAS214,NASPRO Antivirus Definition File Will Not Update
All three of the above NAS units are running the latest firmware. All three NAS are only turned on once a week to do backups. The Antivirus definition files are dated June 20, 2021 on one unit and ...
- Sep 19, 2021
Well it looks like the virus software has now failed to update on four of my NAS units. The last update was 9/16/2021. I do not intend to manually update software that used to work correctly until Netgear did their last firmware update.
I have given up and turned off Antivirus under settings on these Netgear NAS units since it does not work anyway. I hope that decision does not have negative consequences in the future.
Thanks for you help StephenB in attempting to correct software issues that should not exist for many users.
I am quickly loosing faith in Netgear products based on this and other recent router issues. Netgear as a company appears to be changing from a user point of view.
Thanks again for you help.
McRob1
Sep 13, 2021Luminary
Do you have any instructions for those of us that have never used windows terminal and attempted to use SSH?
I tried it yesterday on one of the three NAS units and was not successfull. I was always denied permission even with the correct admin password. I have no idea what setting I have wrong. Thanks for the suggestion though.
StephenB
Sep 13, 2021Guru - Experienced User
Log in as root when using ssh (but using the NAS admin password). Then try running freshclam with no parameters.
You do need to be very careful with linux commands as you can easily do damage.
- McRob1Sep 13, 2021Luminary
Thanks for the hint. I had no idea that I needed to log in as "root" rather than as "admin" but still use the admin account password. That helped on two of the three NAS devices.
The NASPRO was not able to connect to get the latest virus definition file. The other two NAS units that are also connected to the same switch had no problems updating using the freshclam ssh command. See attached screen shot.
Maybe you might have another suggestion for this NAS?
Thanks
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