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Forum Discussion
McRob1
Sep 12, 2021Luminary
NAS516,NAS214,NASPRO Antivirus Definition File Will Not Update
All three of the above NAS units are running the latest firmware. All three NAS are only turned on once a week to do backups. The Antivirus definition files are dated June 20, 2021 on one unit and ...
- Sep 19, 2021
Well it looks like the virus software has now failed to update on four of my NAS units. The last update was 9/16/2021. I do not intend to manually update software that used to work correctly until Netgear did their last firmware update.
I have given up and turned off Antivirus under settings on these Netgear NAS units since it does not work anyway. I hope that decision does not have negative consequences in the future.
Thanks for you help StephenB in attempting to correct software issues that should not exist for many users.
I am quickly loosing faith in Netgear products based on this and other recent router issues. Netgear as a company appears to be changing from a user point of view.
Thanks again for you help.
StephenB
Sep 14, 2021Guru - Experienced User
McRob1 wrote:
Maybe you might have another suggestion for this NAS?
Is ipv6 enabled on all three NAS, or just this one?
You could try renaming /var/lib/clamav/daily.cvd to something else, and then try running freshclam again.
McRob1
Sep 14, 2021Luminary
StephenBIPV6 is enabled on all 3 NAS units. Can you tell me where I would find /var/lib/clamav/daily.cvd and how I would rename it. I assume that is yet another ssh command?
- StephenBSep 14, 2021Guru - Experienced User
McRob1 wrote:
IPV6 is enabled on all 3 NAS units. Can you tell me where I would find /var/lib/clamav/daily.cvd and how I would rename it. I assume that is yet another ssh command?
cd /var/lib/clamav mv daily.cld daily.tmp
If freshclam then works, you can enter this to delete the temporary file.
rm daily.tmp
If freshclam fails, you can name it back with
mv daily.tmp daily.cld
Maybe also show us the results of
ls -al /var/lib/clamav
(which does a directory listing)
- McRob1Sep 14, 2021Luminary
Thanks for the detailed instructions.
I had to modify the first command a little bit:
mv daily.cld daily.tmp was changed to mv daily.cvd daily.tmp.
The freshclam command did work but with errors that flashed by two quickly for me to catch.
I guess in the future I will see if it updates the virus definition file properly.
I attached a listing of the files in the directory after completion.
Thanks again for your help. I learned a lot.
- McRob1Sep 15, 2021Luminary
I just wanted to let you know that the problem NASPRO is still having issues. The virus file did not automatically update overnight even though the NAS was left on. I was able to use ssh with the freshclam command to get the virus difinition file to update this time without having to manually delete the daily.cvd file. I guess this NAS now requires a manual update of the virus definition file from now on for some reason.
I did capture a strange error about clamd was not notified when running the freshclam command. See attached.
Does anyone have any ideas on how to solve this issue for this NASPRO device?
Thanks
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