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NAS516,NAS214,NASPRO Antivirus Definition File Will Not Update
All three of the above NAS units are running the latest firmware. All three NAS are only turned on once a week to do backups. The Antivirus definition files are dated June 20, 2021 on one unit and ...
Well it looks like the virus software has now failed to update on four of my NAS units. The last update was 9/16/2021. I do not intend to manually update software that used to work correctly until Netgear did their last firmware update.
I have given up and turned off Antivirus under settings on these Netgear NAS units since it does not work anyway. I hope that decision does not have negative consequences in the future.
Thanks for you help StephenB in attempting to correct software issues that should not exist for many users.
I am quickly loosing faith in Netgear products based on this and other recent router issues. Netgear as a company appears to be changing from a user point of view.
Thanks again for you help.
McRob1 wrote:
I have attached mem_info.log file to show how much memory the NASPRO has installed.
Looks like you upgraded it from the stock 1 GB to 3 GB? That makes sense if you are talking about a Pro 6 (which has 2 slots).
Anyway, more than 2 GB, so memory isn't the issue.
McRob1 wrote:
I have no idea why one worked and one did not. I see where other users are having the same issue lately. Is it possible that there is an OS problem here?
The short answer is that I don't know what exactly is going on. I don't normally run AV on my NAS, but I did enable if on my RN202 a while ago, to see if I also had a problem with the updates. I didn't, so after some months I turned AV off again.
The OS could be involved (particularly the scripts added by Netgear to manage the AV). And 6.10.5 included a fix for ClamAV failing to update the database.
But in most recent cases here (on 6.10.5 systems) the user ended up having to delete daily.cvd in order to get freshclam to work via ssh. That seems to be pointing more at ClamAV.
Well it looks like the virus software has now failed to update on four of my NAS units. The last update was 9/16/2021. I do not intend to manually update software that used to work correctly until Netgear did their last firmware update.
I have given up and turned off Antivirus under settings on these Netgear NAS units since it does not work anyway. I hope that decision does not have negative consequences in the future.
Thanks for you help StephenB in attempting to correct software issues that should not exist for many users.
I am quickly loosing faith in Netgear products based on this and other recent router issues. Netgear as a company appears to be changing from a user point of view.
Thanks again for you help.
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