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Forum Discussion
DaveJK
Aug 01, 2018Aspirant
Need a replacement Disk Tray ReadyNAS2100
Hope that somebody can help me out - I need a drive tray/caddy for my ReadyNas 2100. Seem to have lost it during an office move :-(
I have plenty of spare ReadyNas 2120 cases to swap if that helps anyone?!?!?
Thanks in anticipation of your help!
Regards
DaveJK
2 Replies
Replies have been turned off for this discussion
- Marc_VNETGEAR Employee Retired
Hi DaveJK
Welcome to the Community!
Is your RN2100 registered with your MyNETGEAR Account? If you are the original purchaser of the NAS you can contact Support by logging into my.netgear.com to request for RMA of the Disk trays or if you want to purchase one.
You can also look on online sites wherein they sell these parts or sell a whole RN2120 working or not. IMO, contacting Support would be the best way to acquire a Disk tray.
Hope this helps!
Regards- DaveJKAspirant
HI Mark - and thanks for such a fast response. Unfortunately I am not the original purchaser of the ReadyNAS and so it seems that I am not going to be able to purchase a replacement tray from Netgear if I understand your response? I guess that you are saying that they will only sell spares to people who bought the device from them? I'll take a look on eBay (UK) but couldn't find anythign relevant when I looked earlier. Thanks anyway - I think that the device is registered under myNetgear account however - I will double check! Regards and further thanks. DaveJK
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