NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DaveJK's avatar
DaveJK
Aspirant
Aug 01, 2018

Need a replacement Disk Tray ReadyNAS2100

Hope that somebody can help me out - I need a drive tray/caddy for my ReadyNas 2100. Seem to have lost it during an office move :-(

I have plenty of spare ReadyNas 2120 cases to swap if that helps anyone?!?!? 

Thanks in anticipation of your help!

Regards

DaveJK

2 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi DaveJK

     

    Welcome to the Community!

     

    Is your RN2100 registered with your MyNETGEAR Account? If you are the original purchaser of the NAS you can contact Support by logging into my.netgear.com to request for RMA of the Disk trays or if you want to purchase one.

     

    You can also look on online sites wherein they sell these parts or sell a whole RN2120 working or not. IMO, contacting Support would be the best way to acquire a Disk tray.

     

    Hope this helps!

     


    Regards

     

    • DaveJK's avatar
      DaveJK
      Aspirant

      HI Mark - and thanks for such a fast response. Unfortunately I am not the original purchaser of the ReadyNAS and so it seems that I am not going to be able to purchase a replacement tray from Netgear if I understand your response? I guess that you are saying that they will only sell spares to people who bought the device from them? I'll take a look on eBay (UK) but couldn't find anythign relevant when I looked earlier. Thanks anyway - I think that the device is registered under myNetgear account however - I will double check! Regards and further thanks. DaveJK

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More