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Forum Discussion
Need help recovering ReadyNAS Ultra6 (RNDU6000)
I attempted to upgrade my Ultra6 to OS6 and bricked it in the process. After several hours of "updating FW" in the display, I power cycled it. Now when I power it up again it displays the ReadyNAS l...
I am in a similar boat this original poster was in. I can create the USB boot disk, but the unit just sits with ReadyNas on screen and no restart. However, my unit will boot up and I can see all is good in Frontview. The issue is my admin password stopped working. I set up the password recovery (via email) but I never get the email. Assuming they stopped supporting that when they stopped making this product. I have followed this thread and tried most of it (I don't know what that Telnet idea is... I'm not super savvy.
I also tried holding the reset to get to the boot menu, but it never shows up. It just loads normally.
I, however, do NOT have a full backup of the data on the drives and just wondering if I can do anything to get to the data (i.e. pull the drives into another (supported, newer) device.
Any thoughts or advice would be greatly appreciated.
tunesmithers wrote:
However, my unit will boot up and I can see all is good in Frontview. The issue is my admin password stopped working.
I am confused on this, since logging to Frontview requires the NAS admin password. Can you clarify exactly what stopped working?
Sorry for the confusion. I said Frontview, when I meant the RAIDr status screen that shows the MAC address, Model, Host Name, IP address and the status of drives, etc. The information window shows 4.2.31 which I assume is the NAS firmware.
The issue started when I tried to login in using my admin login and password. It just stopped working. I tried using the password_recovery (via email method) that I had set up. No email ever comes (however, I am curious if that resets the password on my machine). Bottom line is that I can't login.
I was reading through how to change the password, and one of the suggestions was to do an OS reinstall (so I don't lose data). I followed the instructions from netgear (holding the reset button) and that literally does nothing. It just boots normally.
So then I followed in this thread and tried to use the USB recovery tool for 4.2.31 but no dice. I've tried 4 or 5 USB sticks, looking for older ones (as suggested). It would just say "ReadyNAs" on the device LCD but it never reboots, and I never get to the option of a usb recovery or anything. I found in a different post that even if it just shows "ReadyNas on the screen, that it could work, but it doesn't seem to be.
I can see the shares through Windows explorer but whenever I click on them it is asking me to log in. So I feel pretty good that all the data is there, I just can't get to it.
Any help would be greatly appreciated.
I should also note that I can actually access a few of the shares on the NAS through windows explorer and access the files on those shares. It's just my main share (backup) that is requiring the password. But of course, that's the share I am most anxious to get into.
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