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Forum Discussion
Netgear 4200 cant start (with our data)
Hi. In beginning sorry for my English (its difficult to me). 4 days ago, our Storage (Netgear 4200 with 12 drives) stop working corectlly. We cant restart him from http. Our Windows Server c...
Disk health is one thing.
A problem like e.g. a full 4GB root volume on the disks is a completely different problem.
Both of those will remain when disks are moved to another chassis.
So my only help is Netgear Support with their services?
Of course i try that. I send email to Netgear support.
Tommorow i try ask Netgear on live chat for little help.
Some money we can (want) spend for this problem, but i dont know how much it can cost (in Netgear support) :( I try to find out tommorow :)
Moving all the drives to another chassis should not cause any problems. It may not fix yours, but you could still rule out a hardware problem. But putting in one drive not from you existing set can also be helpful.
Mark all the drives as to what slot they go in and, with the power off, pull them all and install a single spare drive (of any size). If the unit comes up, initializes the drive, and becomes available, you likely do not have a chassis hardware problem
If it appears you do have a hardware problem, you can put the drives in another unit for data recovery. Hopefully, both were running the same firmware. Mark all the drives from the other system so you know their proper order, too. To be save, you may want to mark wich unit they came from so you don't mix them up Then, with power off, put the drives from the "bad" system into the other. If it fixes the issue, you have confirmed a chassis hardware problem, but you can recover your data.
When you put the drives from one unit into another, the NAS name, users, passwords, etc. go with the drives. But if you have an IP address reserved in a router, that follows the MAC and stays wih the chassis.
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