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123NAS-NAS123's avatar
123NAS-NAS123
Aspirant
Oct 17, 2019

Netgear NAS 102 not seen by Windows 10 Network viewer

Netgear NAS 102 I have posted the same question below a few weeks ago, I am no further forward dealing with the same issues as stated below. The second issue I have is utilising this forum, when eve...
StephenB's avatar
StephenB
Guru - Experienced User
Oct 17, 2019
123NAS-NAS123 wrote:

 

For the short period in time that it is seen by Windows 10 I have tried but failed to install Netgear “ReadyNASos-6.10.0-arm” software. I am not able to access any folders, files, firmware or hardware type driver UI to update or install the software.

That software has nothing to do with Windows, it is run on the NAS.  Normally you'd browse to https://nas-ip-address/admin. Use the real IP address of the NAS of course.  After you log in, the NAS should tell you that 6.10.1 (or now perhaps 6.10.2) is available for download or installation.  You could also do this on the Windows 7 PC.

 

123NAS-NAS123 wrote:

 

When I switch the NAS drive on with the new Windows 10 Pro PC, the Windows 10 network viewer does see the NAS drive, then after about 10 to 15 mins it is no longer seen by Windows 10 in network or devices menus.

Try entering \\nas-ip-address in the windows File Explorer address field (being careful to use the correct slash direction).  You should see a list of your shares.  After you click on one of them, you likely will get a prompt for username/password.

  • 123NAS-NAS123's avatar
    123NAS-NAS123
    Aspirant
    Oct 17, 2019

    Hi StephenB, thanks for your reply.

     

    I have already tried what you suggest...thanks but, the next key problem I get is the NAS admin login page will not accept any username or password, not even the default set "admin" for user name and "password" for password.

     

    Can I reset username and password for the NAS admin login page?

     

    Thanks

     

    Mike

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Oct 18, 2019
      123NAS-NAS123 wrote:

       

      Can I reset username and password for the NAS admin login page?

       

      Yes.  You can do an OS reinstall using the NAS boot menu.  In addition to doing a partial reinstall of the operating system, that will

      • reset the network to use DHCP
      • turn off volume quota (on the volume settings wheel)
      • reset the admin password to password

      Note the web UI username is admin.  

       

      Instructions on using the boot menu are on pages 20-22 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

      • 123NAS-NAS123's avatar
        123NAS-NAS123
        Aspirant
        Oct 18, 2019

        Hi Stephen,

        Thanks once more for your reply.

        I have conducted a successful O/S reset & reset admin password successfuly, I can access the NAS via the Admin page, all its functionality and all dats files and folders stored on the NAS HD's.

         

        I followed process below from another post

        2- Click on the "Shares" on the top grey banner

        3- Click on the Gear icon to the right of the folder(s) ("/data", etc.) that needs to be mapped/mounted and select setting.

        4- Select Network Access on the top grey banner for the folder.

        5- select (checkmark) the "allow anonymous access"

        6- Click Apply

         

        But still no joy not able to see the NAS drive folders and files in Win 10 explorer.

         

        Hope you can assisit?

         

        Thanks Mike

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