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Forum Discussion
Netgear NV+ v2 frozen
Further to my issue of last year (https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNas-NV-v2-stuck-on-boot-menu-RND4000-200AJS/td-p/1077463) my ReadyNAS has decided to freeze again. This time, after a cold shutdown (wife accidentally pulled out the cable), the NAS will not restart and gets stuck at the Boot Menu. Hitting Backup just scrolls to Normal, but nothing else happens.
I have tried the same tricks as last time.
- Removed all drives, inserted unformatted scratch disk, rebooted. Nothing.
- Factory Reset option is not available.
- Holding down reset button does nothing.
- I cannot see the NAS in Raidar even if I connect a network cable directly into it.
I am about to throw it in the bin. So tired of how touchy it is.
Is there another way to factory reset the chassis? I know the data on my storage drives is ok. I have been using it fine until the accidental power plug incident.
Any assistance would be appreciated!
2 Replies
mickrad wrote:
Is there another way to factory reset the chassis? I know the data on my storage drives is ok. I have been using it fine until the accidental power plug incident.
When it won't boot up normally, the two ways are to
- insert unformatted disks and power up
- use the front panel boot procedure
You might want to read through the boot menu procedure as described in the hardware manual - I find the manual writeup is often bit clearer than the knowledge base articles. It's on page 24-25 here: http://www.readynas.com/download/documentation/HM/ReadyNAS_Duov2_NV+v2_HW_en_19-Sept-11.pdf
Another thought is that if your NAS is set up to use DHCP you might want to check your router to see if the NAS is shown there. RAIDar should be seeing it, but in some cases it can fail - esp. if there is internet security software installed on the PC. Some wifi networks filter out some broadcast packets, so you could also try RAIDar using a wired ethernet connection to the router.
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