NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
shahrouq
Sep 09, 2019Aspirant
Netgear ReadyNAS 214 goes offline after 1 hour
Hi All,
I am using netgear ReadyNAS 214 4*2 TB since Dec 2017 and all was working fine . But suddenly last month i.e August the ReadyNAS 214 is not reponding but i can ping the device and i get response too.
I am unable to access the storage drive data from Web UI and also from Network share, dont know whats happening checked the log but couldn't resolve it.
Below are some details
ReadyNAS OS version= 6.10.1
Bios Ver= 2013.10-alpine_db-1.49
Architecture: armv7l
Byte Order: Little Endian
CPU(s): 4
On-line CPU(s) list: 0-3
Thread(s) per core: 1
Core(s) per socket: 4
Socket(s): 1
Model name: ARMv7 Processor rev 4 (v7l)
cheers.
Shahrouq
12 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Are you getting into the web ui at all? Or did you get that info via ssh?
What status is RAIDar seeing for the NAS? https://kb.netgear.com/20684/ReadyNAS-Downloads
Perhaps post the screen shot (png format at full resolution please).
- shahrouqAspirant
I am not getting web ui at all, but when i unplugged and replug the Power cord it starts for almost 1 hour in that time i downloaded all the logs from it.
- StephenBGuru - Experienced User
shahrouq wrote:
I am not getting web ui at all, but when i unplugged and replug the Power cord it starts for almost 1 hour in that time i downloaded all the logs from it.
How did you download them?
What status is RAIDar giving you? https://kb.netgear.com/20684/ReadyNAS-Downloads
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!