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Forum Discussion
Netgear RN2120v2
Not able to ping the device (RN2120v2).earlier it was working fine
Ok, so I hope you realize your statement is about as descriptive as "my car was runing this morning, now it's not -- what's wrong?"
A little more detail will go a long way in helping us help you figure out the problem. Any LEDs lit (front and NIC in the rear)? Fan sound normal? Anyting at all you did, or is on a schedule to be done, from working condition to not? Any changes in network configuration?
Hi
As per manual,LED status indicting OK status for hardware.No change has been performed for the network configuration.Fan sound is normal.
What is the status of the ethernet LED (both on the NAS and the switch/router)?
Have you tried using RAIDar to detect the NAS status? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Is the NAS still covered by warranty?
No warranty covered is expired.
The status of LED as per manual is normal.
No i didnt try the same with RAIDrar.dont know how to use it.
Please guide me
Welcome to the Community!
Kindly install RAIDar to your Computer by downloading the installer on this link
https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Once installed run the software and it should detect the ReadyNAS and show it's status, IP address and other information.
It is also possible that it will not detect the NAS if there's no connection to the Network. If this is the case, a bad NIC might be the cause of it,
If you have the NAS under 3 years, RMA would be possible by contacting NETGEAR Support thru my.netgear.com
HTH
Regards
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