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Forum Discussion
New 314, can't set up Genie account, can't activate Plex
My brand new 314 runs OS 6.0.6 Can't create Genie account -- it demands security check over and over again. So add-ons are not possible. Plex is claimed not to be an add-on -- it's "already ins...
Genie+ login problem identified: I went to the marketplace login page directly (ie not through the NAS control) and requested a password reset.
Turns out (though Netgear's system wasn't going to tell me) that it wouldn't let me set up an account here, because it assumed I should use the password given when I registered product with Netgear (on what appears to be a completely separate system). Telepathy anyone ?
So now I seem to have access to Genie+, but Plex still won't install or run ...
Turns out (though Netgear's system wasn't going to tell me) that it wouldn't let me set up an account here, because it assumed I should use the password given when I registered product with Netgear (on what appears to be a completely separate system). Telepathy anyone ?
So now I seem to have access to Genie+, but Plex still won't install or run ...
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