New NAS Erased data on ANOTHER NAS in network!!!

tech wrote:
No, the password was different. Unless for some reason the other guy reset his password. Even still, how can I erase his content without physically resetting the device?

You can't.

tech wrote:

Could you elaborate on what you mean "choose RAID mode"? I never chose a RAID mode, I just let it do its thing , which is what you are supposed to do if you want RAID X. Is there some way that a choose RAID mode command could get sent to a NAS? Isn't this impossible-- to choose someone's RAID mode without having access to their account? Wouldn't I need to log into their FrontView to make these kinds of settings? And further still-- wouldn't I also need to perform a factory reset on his device in order to change RAID modes?

When you initiate a factory default there is a 10 minute window in which you can open RAIDar, click setup and see a dialog box pop up allowing you to choose X-RAID or Flex-RAID. After confirming your choice a packet would be sent to the NAS to start wiping the disks etc. After 10 minutes if you haven't made a choice it would automatically wipe the NAS.

tech wrote:

I'm not sure about the "Disable Journaling" option. Could you elaborate on that please? [/quote} It is an option under System > Performance in Frontview. You would have to remember what your choice is or have a copy of the logs or Config Backup downloaded to know what choice you had made. tech wrote: I actually think an IP conflict caused this bug. This was an old NAS 1100 that he inherited from someone else in the company.

The only way a bug relating to an IP conflict could possibly have caused an issue is if you chose the RAID mode using RAIDar. I am not aware of there being such a bug. If you didn't choose the RAID mode the NAS would have done everything internally. Also if there was a bug both NAS units would have wiped not just one.