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Forum Discussion
New NAS Erased data on ANOTHER NAS in network!!!
Hi All There are 4 people who work at my company, and 3 of them have a NAS. Everyone is networked together, but no one has each other's password. I was put in charge of installing an old ReadyNAS...
Generally these guys are very good about backing up all their stuff. For whatever reason, they didn't have a backup of this one NAS.
I've been in contact with level 2 tech support at Netgear. Still I am without a clue as to what happened. Apparently there is another way to perform a factory reset from within Frontview, but it requires the password to access it as well as several confirmatory clicks which make it difficult to do this by accident.
They said that if their is an IP conflict that the NAS will favor the "first" and not allow the second unit. So there is no way that this could format both NASs.
We did also perform a firmware update. Not sure if this has anything to do with it.
I've been in contact with level 2 tech support at Netgear. Still I am without a clue as to what happened. Apparently there is another way to perform a factory reset from within Frontview, but it requires the password to access it as well as several confirmatory clicks which make it difficult to do this by accident.
They said that if their is an IP conflict that the NAS will favor the "first" and not allow the second unit. So there is no way that this could format both NASs.
We did also perform a firmware update. Not sure if this has anything to do with it.
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