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Forum Discussion
h_tsopelas
Sep 13, 2015Aspirant
New user account problem
Hello, i have create a new user account to share a folder with a friend. when he try to log in it gives them this Any help please?
- Sep 14, 2015
then maybe check the second link, and confirm permissions for the new user.
vandermerwe
Sep 13, 2015Master
What firmware are you running?
Where is your friend trying to login in from?
Did he enter his login details on this page:
https://readycloud.netgear.com/client/en/welcome.html
h_tsopelas
Sep 13, 2015Aspirant
i have the latest version. Yes from this url he try.
- StephenBSep 13, 2015Guru - Experienced User
h_tsopelas wrote:
i have the latest version. Yes from this url he try.
Latest being 6.3.5? Or 6.4.0 beta 3?
Generally its best to give the actual version number (not just say "latest").
- h_tsopelasSep 13, 2015Aspirant
Firmware 6.2.5
- StephenBSep 13, 2015Guru - Experienced User
You see this also when you log in using his user/password?
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