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Forum Discussion
pimroffel
May 22, 2018Aspirant
no acces admin page
Hi all, since a week or two i cannot acces the admin page through a browser. No matter wich browser, Chrome, IE or firefox, they all dont work. When i try to log in i come as far as the loginpage whe...
- May 24, 2018
Hi all, after performing the advices i got here, i still could not acces the admin page. There was not much more to do then a total factory reset after a backup from the data. I changed the network cable and did a factory reset and hey..i finally could acces the admin page again. Probably there has been a corruption in a config file of the NAS. All thanx for the replies and i consider this as solved
Retired_Member
May 22, 2018Here is what I do in firefox and it works for me:
- in the url-box put the ip address of your nas according to the following pattern
- seeing something like "connection not secure", you will click on the right button to continue
- seeing a prompt about an invalid certificate, you will click the button to add an exception
- with the next prompt you click the button to confirm the exception
- now you finally see the login screen and will key in your credentials
- StephenBMay 22, 2018Guru - Experienced User
Browsers give warnings on the ReadyNAS certificate because it is self-signed (instead of coming from a certificate authority). So the browser can't authenticate (e.g., verify) that certificate. That's a big deal if the certificate is linked to a company (you really want to know that when you browse to your banking site that you are really connected to your bank), but not that important when accessing a NAS on a local network.
Retired_Member's procedure is specific to FireFox, and is a good way of permanently eliminating the click-through warning. Chrome will give you an "advanced" control on the warning page - you need to click on that, and then choose to continue to the website. Most other browsers give you a similar control to Chrome.
Chrome will remember that click-through for a while, so you don't have to re-do it every single time you access the web ui.
Note that the connection is encrypted, it's only insecure because the browser can't authenticate the certificate.
- pimroffelMay 22, 2018Aspirant
Hai Stephen, for your solution in Chrome its the same, its excactly the procedure you said, but when i click on "continue to website" then it does not go further. Also in Chrome i have added the certificate to the trusted certificates but no succes either.
- StephenBMay 22, 2018Guru - Experienced User
pimroffel wrote:
but when i click on "continue to website" then it does not go further.
Normally the first step is a pop-up that lets you enter the credentials. Do you have an ad blocker plugin enabled? If so, try disabling it.
Even without an ad blocker, you might need to explicitly enable pop-ups for the site. https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en
Sometimes something goes wrong with the ReadyNAS web server, but it's good to rule out browser issues before tackling that.
- pimroffelMay 22, 2018Aspirant
Hai Roland, thnx for the advice, but still it does not work in Firefox, i added the exception but still it says "invalid certificate". I deleted Firefox and reinstalled it but no succes.
Maybe perform a OS re-install of the NAS?
- Retired_MemberMay 22, 2018
I dont think an OS reinstall would help.
If you did not use Microsoft Edge so far in accessing the nas, please do.
It seems to be the most "tolerant" browser regarding dubious certificates to my experience.
Here is what I do in edge and it works for me:
- in the url-box put the ip address of your nas according to the following pattern
- click on "details" when seeing "this website is not secure"
- click on "load website anyways" (have it in German, not sure how this reads in english)
- now it displays the login screen for you
- key in your credentials and connect to the nas
If all this does not work, try your browsers with all add-ins disabled, if there are any and see whether this makes a difference.
A completely different approach tries to eliminate a potential problem on your network. To exclude issues on your intranet with routers and/or switches or other workstations you directly hook a workstation to the nas rj45-to-rj45 using an ethernet cable. You would need to configure the ethernet interface on the workstation to use a fix address and look at the nas as the primary gateway/router. In this case make sure, that nas and workstation are configured to be on the same network. Also make sure there is no other connection from/to nas and workstation. They need to be a completely isolated couple. As your browser I would recommend edge here, too. Should you be successful in accessing the nas in this scenario don't be too happy. It would only mean, that you have to deeply think about your intranet and its components to find the culprit (could be hardware and/or software even in a nasty combination).
- pimroffelMay 22, 2018Aspirant
Ho Ronald, thnx for the advice, i will try it all later this evening, and post it here if it worked.
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