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Forum Discussion
pumpichank
May 11, 2016Luminary
No email notifications when backups complete
I am running version 6.4.2 on my ReadyNAS 312. I have the email setting set up correctly, and test emails get through just fine. However, all my backup jobs are set "On completion send: full bac...
StephenB
May 12, 2016Guru - Experienced User
Possibly the issue is related to including the log.
Try downgrading to "send status and errors". I have one backup job set to that (it confirms that the backup NAS is still operational). I get those emails using 6.5.0-RC3, but also got them with 6.4.2.
BrianL2
May 12, 2016NETGEAR Employee Retired
Hi pumpichank,
Try what StephenB suggested and let us know if that makes any difference.
Kind regards,
BrianL
NETGEAR Community Team
- pumpichankMay 15, 2016Luminary
Unfortunately no. None of the settings causes any emails to be sent upon job completion. I'm tailing my server logs and never see any activity from the ReadyNAS. They are on the same LAN and subnet so there should be nothing preventing it (and as mentioned, the test emails go through just fine).
Is there a log file on the NAS that I can look at that would perhaps give me some more information?
- BrianL2May 16, 2016NETGEAR Employee Retired
Hi pumpichank,
You can give us the logs so we can further check what's wrong. If you don't mind, maybe try using another e-mail (maybe an alternate or a dummy one) to see if the feature works fine.
Kind regards,
BrianL
NETGEAR Community Team- pumpichankMay 17, 2016Luminary
Hi Brian, I tried adding another email in the Settings page, sent a test message to it and that went through just fine. Then I re-ran a backup job using each of the option settings and I don't even see a connection being made to the mail server.
What logs would help you debug this situation?
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