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Forum Discussion

afflab's avatar
afflab
Tutor
Mar 14, 2019
Solved

No SMART+ Information?

I have been collecting Smart+ data on the drives in my ReadyNAS every 6ish months for about six years now. Smart+ info got me to replace one of the drives (2TB WD red in raid1 with light-medium usage...
  • StephenB's avatar
    Mar 14, 2019

     

     


    afflab wrote:

    I have been collecting Smart+ data on the drives in my ReadyNAS every 6ish months for about six years now.


    I'll start by saying that this is a good practice.  I also recommend that you enable email alerts, and that you schedule regular scrubs on the volume maintenance tab.  I run the scrubs quarterly.

     


    afflab wrote:

    But yesterday I went to the "status->health" tab in frontview, clicked the SMART+ buttons and for both drives I get an empty page ...


    This has been happening for a long time, and it is browser-specific. 

     

    The pop-up screen shows the SMART+ stats if you use IE-11, FireFox, or Edge. 

     

    It's empty if you use Chrome.  (I just confirmed this - the browsers are all running on a Windows 10 PC, the ReadyNAS is also running 4.2.31 firmware).

     

    So just use a different browser.  You can also download the log zip file, as the SMART stats are all in there.  Or you can run smartctl from ssh.

     

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