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Forum Discussion
mibemibe
Nov 03, 2017Aspirant
Not possible to reset password on Readynas 214 (or 312)
Hi, i'm in the process of transferring two disk from RN312 and two disks from Duo to my new RN214. I did this because I thougt my RN312 was faulty, not letting me log in anymore and I have tried nume...
aks
Nov 04, 2017Virtuoso
The processor in the RN200 series is ARM based, the RN300 series is Intel based, therefore the OS will be different (even if the same version, it's fundamentally a different architecture). However maybe that makes no difference, I'm not sure.
The main problem is you can't log in. OK, are you talking about the web UI as admin? How are you seeing some user data, it has a log in too?
Which host computer OS are you using (WIndows/Linux/OSX, etc)? Have you tried a different browser to log in to the web UI https://{nas-ip}/admin, and if so what error are you seeing?
mibemibe
Nov 04, 2017Aspirant
Yes, the problem is that it's impossible to reset the password on the 312 where most of my data is. I have tried 10 times doing the reset. It's very strange and for me it's a serious bug that the OS reset is not working as intended. I will do some more tests with logging from phone and different browser, but basically it's not a big problem at the moment since my plan now is to move all data and do a system reset on all devices. Takes some time but thanks to OneDrive it will work. /michael
- aksNov 04, 2017Virtuoso
Hi Michael, where/when is your password not working, where exactly are you entering it?
Can you get the web UI as I mentioned above? I have seen many issues, but I don't recall any to do with password reset!
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